Experience selling complex software solutions to both Line of Business and IT.3+ years of direct, closing experience within the Mid-Market company space.Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas of the product.Communicate and organize/escalate issues appropriately including: billing, legal, security, and technical inquiries.Collaborate with internal teammates to ensure customer success with special emphasis on signup, upgrade, and renewal.Get into territory and conduct onsite meetings with key customers.Provide recommendations based on a customer’s business needs and Slack usage patterns.Drive revenue growth through proactive outreach to new and existing customers.
Build relationships with senior executives and decision makers across all departments within a company.Educate customers on the value of Slack in a consultative way.If you enjoy working with customers from a variety of industries in a rapidly changing environment, come and join us! You’ll also work with cross-functional teams to help align our product roadmap and marketing materials with customer feedback. You will work closely with our customers to understand their business objectives and act as their trusted guide for using Slack most effectively. You will be responsible for driving the sales process with prospective customers as well as the expansion of existing accounts. This segment represents a huge opportunity for Slack, and we want someone who is eager to do the best work of their lives while supporting others in doing the same. We are looking for an Account Executive to join our Sales team and focus on our Mid Market customers.
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